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How Does Our Service Work?

Once you have booked your rental house, order the appropriate bed and bath linens by using our convenient online order form. The bed sizes and quantities will be listed in your rental contract. We suggest ordering a bath towel for each person, a bathmat for each full bath and kitchen towels if you plan to cook. We will deliver the laundry to your Real Estate Agency on the morning of your arrival at no additional fee to you. If you are renting privately, or would like to have the laundry delivered to your rental home, we will ensure it is there by 6:00 that day for a $25.00 fee ($35.00 with less than three days notice).

Reserve your items

Use our online order form to submit your order for bedding and towels. Please note that all rental homes should have pillows and blankets provided.

Within 48 hours of your online order you will receive a confirmation at the email address you specified on your order form. If you would like to make any changes to the order, please do so by email.

If you do not receive a confirmation after two days, please contact us at 401-466-5604 or oneill@riconnect.com to double check that your order was received.

We are happy to accept last-minute orders; please note that last-minute orders are subject to availability.

Arrival

If you have booked your rental home through a Real Estate Agency, then your laundry will be delivered to your rental agency the morning of your arrival, at no additional charge. You may pick up your laundry order when you check in and pick up your keys.

If you have booked your home privately, or have chosen the option to have your laundry delivered to your rental house, then your laundry will be delivered to the house by 6:00 p.m. on the first day of your arrival.

Departure

If you are working with a Real Estate Office, please return your laundry to your agentís office by 11:00 a.m. on your departure day. Make sure all rental items are returned in the bags and with the paperwork provided upon arrival. We will pick your laundry up at the agency at no additional charge to you.

If youíve chosen to have the laundry delivered to your rental house, then we will pick it up. Please have all laundry, in the bags provided and with the paperwork inside, available for pick up by 10 a.m. Bags should be left in the same spot they were delivered to with all items inside the bags.

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